I handle SAM renewals for a few small firms. One client just forwarded a letter from DLA saying their CAGE code is marked for inactivation because the physical address no longer matches what CAGE has on file. Their SAM registration still shows Active, and they have two open federal purchase orders.
The mailing address changed when they moved the shop across town last year. We updated SAM at the time, but nobody touched the CAGE record separately.
Does CAGE inactivation stop payments or block new awards while the address gets fixed? Do they update the address through SAM, or do they have to go through the CAGE process on their own? And once it is corrected, does the same CAGE number come back, or do they get a new one?
Asking because the payment office on one of the POs asked for a current CAGE confirmation before the next invoice. What should we do first?