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How do you respond to a Request for Information (RFI) when there's no clear format?

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I got an RFI for IT services from a federal agency, NAICS 541519, that specifically says "there is no required format for responses". It's due in two weeks. I've been told by a few people that RFIs are just ways for the government to do market research and that I shouldn't put too much effort into them. But then I hear others say you need to treat every RFI like a real proposal.

I'm not sure how detailed to be. Should I just send a capability statement or do they expect something more? What information are they really looking for if they don't give any instructions?

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asked Jo R. Freelance proposal writer · Denver, CO · 595 rep

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You should respond to an RFI by providing a tailored response that addresses the agency's specific needs, even if there is no required format. The FAR states that an RFI is used for market research and is not an offer, but it is also a chance to influence the future solicitation number (FAR 15.201(e)). A generic capability statement might not be enough to stand out. Review the RFI questions carefully. Instead of just listing your capabilities, explain how your firm can solve the agency's problems, using examples of relevant past performance. If the RFI asks for specific technical details, provide them. You want the agency to see your company as a strong potential offeror for any future contract.

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answered Nadia F. Verified vendorWOSB owner, management consulting · Minneapolis, MN · 636 rep

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Sign up to answerCite the FAR clause or procurement code where you can.

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